Frequently Asked Questions

When will my order arrive?

Orders are typically processed in 1–2 business days and travel 4–6 business days after shipment within the United States. Standard shipping is free and tracking is provided by email.

Can I change an order?

Contact us promptly before shipment. Once an order has shipped, changes may not be possible and the Refund Policy applies.

How do returns and refunds work?

Eligible returns and exchanges may be requested within 30 days after delivery. We cover eligible return shipping. Approved refunds go to the original payment method within 5–10 business days after review.

What if an item is damaged or incorrect?

Send your order details and photos if available. We will review damage, defects, missing items, or fulfillment errors and provide next steps.

Which payments can I use?

Checkout is in USD. The payment methods shown at checkout may include major credit and debit cards.

Contact Cirkul at Support@Cirkulley.shop, call (364) 749-2772, or write to 434 Lawrence St, Lexington, Kentucky, 40508, United States. Customer care is available Monday through Friday, 9:00 AM–5:00 PM local time.